Paul Galvin, founder of Motorola
shared this thought in Jim Shaffer’s book, The Leadership Solution and
he’s right. Employees are grown-ups. They can handle bad news, especially when
they know they can trust their leaders. What they can’t handle is uncertainty,
lack of clarity or a lack of trust from their leaders.
When leaders hesitate to share information
with employees, they have good intentions but leaders risk damaging their own
credibility and alienating their greatest asset by not sharing.
Employees know when you're hiding
something. If you aren't straight with them, you risk encouraging the rumour
mill. People will fill the void with what makes sense to them.
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